When paying HOA dues for the property owner, please follow these steps carefully to ensure payments are applied correctly and on time.
Before You Start
Make sure you have the following:
1. Account Number and/or Full Property Address (provided to you by the property owner)
2. Community Mailing Address (available on the community website)
Sending a Check via Mail
• Send the check with enough time for it to arrive by the due date.
• Include the account number or full street address on the memo line. This is essential to ensure the payment is properly matched to the property. Payments without sufficient identifying information will be returned.
• Mail the check to the community mailing address found on the community website.
Sending a Check Using Your Bank’s Bill Pay System
• Set up each property individually so the account number is included on each check sent to us by your bank.
• Schedule the payment well in advance of the due date. Banks usually provide an estimate of how long it will take for the payment to arrive, follow their recommendation to avoid late payments.
Important Note
At this time, we do not accept electronic payments for HOA dues made by property managers. Access to our payment portal is limited to property owners only.
Once functionality for property managers to make electronic payments becomes available, we will update this article and notify all property managers with active leases.
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